Conversational AI in Retail: Benefits and Use Cases
Technology’s quick development is causing an unexpected change in the retail sector. One of the most groundbreaking innovations is Conversational AI in retail. By enabling real-time, human-like interactions, conversational AI has transformed how retailers engage with customers. This blog explores why conversational AI is revolutionizing the retail landscape, its benefits, practical use cases, and a…
2025 Predictions: Cloud Architectures, Cost Management and Hybrid By Design
In this episode of our predictions series, we consider the evolving nature of Cloud, across architecture, cost management, and, indeed, the lower levels of infrastructure. We asked our analysts Dana Hernandez, Ivan McPhee, Jon Collins, Whit Walters, and William McKnight for their thoughts. Jon: We’re seeing a maturing of thinking around architecture, not just with…
How to Get Free USA Number from Outside the US
Whether you’re a business aiming to expand your reach or an individual wishing to stay connected with relatives overseas, having a US phone number can be a valuable asset. In fact, 60% of customers prefer to call a business over the phone, compared to 16% who choose email and 15% who visit the physical location.…
Why Does My Phone Keep Dropping Calls and How Do I Fix It?
The frustration of experiencing frequent call drops is something many of us can relate to. Whether you’re in the middle of an important conversation or catching up with loved ones, dropped calls can disrupt communication and cause inconvenience. In this blog, we’ll look into why does your phone keep dropping calls and explore solutions to…
Mastering Outbound Dialers: Types, Benefits & Use Cases
Businesses are continuously searching for methods to improve productivity, simplify client contacts, and increase sales in the area of contemporary communication. One tool that has become indispensable for achieving these goals is the outbound dialer. Whether you’re managing a sales team, running a marketing campaign, or following up with customers, outbound dialers can improve the…
The evolving revolution: AI in 2025
AI was 2024’s hot topic, so how is it evolving? What are we seeing in AI today, and what do we expect to see in the next 12-18 months? We asked Andrew Brust, Chester Conforte, Chris Ray, Dana Hernandez, Howard Holton, Ivan McPhee, Seth Byrnes, Whit Walters, and William McKnight to weigh in. First off,…