Voice AI in Banking: Changing The Way Banks Serve Customers
Financial institutions face rising service expectations. Customers want faster, more accurate, and personalized support without long call queues. At the same time, internal teams are expected to reduce costs, manage compliance, and handle growing call volumes. Voice AI in banking addresses these demands with intelligent automation that is consistent, scalable, and regulation-ready. 39% of consumers…
Power Dialer Vs Progressive Dialer: Know the Difference
Nowadays, one of the smartest ways to close more deals is by streamlining outbound calling with advanced sales dialers. In fact, Power Dialers – One of the well-known sales dialers – can automate outbound calls and increase team efficiency by up to 70%. They help your reps connect with more qualified leads each day while…
What Is Speech Recognition in AI & How Does It Work?
AI-powered speech recognition is improving how we interact with technology, shaping everything from smartphones to healthcare and customer service tools. The global speech and voice recognition market is projected to grow from USD 15.46 billion in 2024 to USD 81.59 billion by 2032. This rapid adoption is driven by advances in NLP and machine learning,…
Call Indonesia from Singapore: Quick Dialing Guide
Did you know that the global VoIP services market is expected to leap from $151.2 billion in 2024 to $236.3 billion by 2028, growing at a steady 12.7% CAGR. With Asia-Pacific leading the VoIP adoption, it’s no surprise that more businesses and individuals from Singapore are swapping tedious dialing processes for cost-effective VoIP solutions. Their…
How Does AI Outbound Calling Work in Sales and Support?
AI outbound calling is reshaping how modern sales and support teams connect with prospects. Businesses will generate 30% of their outbound marketing messages using AI in 2025, marking a 98% increase from 2022. In this blog, we’ll explore how AI outbound calling works, what sets it apart, and why it’s the future of customer engagement.…
Automated Phone Calls: Features, Use & Tools [2025 ]
Automated phone calls are a helpful option for businesses to communicate with customers without always needing a live conversation. Today, approximately 80% of call centers utilize AI-based technologies to enhance customer interactions, with automated phone calling systems being one of the most common tools. These systems are now widely adopted across organizations to improve customer…