NEWS

Updated : October 16, 2025Spain is on the verge of a significant transition to Voice over Internet Protocol (VoIP).The Spanish virtual telephone services industry is estimated to reach a market size of $50 million by 2025, growing at a 12% CAGR through 2033. This growth is due to the demand for remote work solutions and…

Updated : October 16, 2025When your team takes too long to respond or even misses it, it’s not just the time you lose. It’s also the trust. Accenture’s report says that poor customer service costs US businesses $1.6 trillion every year.So, if you get the right contact center solution, you can actually turn those missed moments…

Updated : October 13, 2025Let’s say your customer service team receives 200 daily calls. But half hang up before connecting due to long-distance concerns. That’s 50 lost sales daily: 1,500 monthly opportunities missed. This affects e-commerce stores, IT companies, and call centers constantly.Customers see unfamiliar area codes, assume charges apply, and contact competitors instead. A…

Updated : October 10, 2025You might have this impression that cold calling software is old-school. But let me share a fact with you: even in 2025, over 50% leads still originate from cold calls.Cold calling is good and alive. To put it better, it is evolving. In this blog, I have talked about the top…

Updated : October 9, 2025You’ve probably heard about POTS lines if you’ve worked with phone systems before. These old telephone service setups have been connecting homes and businesses for over a century. They were simple technologies that just worked and did the job quietly.Most people don’t think about POTS anymore, but existing POTS lines still…

Updated : October 7, 2025A VoIP number is a phone number that works over the internet instead of the public switched telephone network. You can use it to make and receive calls on your mobile device, laptop, or desk phone. This makes VoIP phone numbers a good fit for businesses that want affordable and flexible…