Outbound SDR Success: Essential Steps, Metrics, and Expert Tips
Outbound sales development (SDR) plays a notable role in B2B sales strategies by proactively reaching potential customers. Unlike inbound SDRs, who handle incoming leads, outbound SDRs take a more targeted approach, searching for and contacting prospects. However, in 2024, research shows that more than 50% of SDRs are missing their quotas due to outdated methods.…
10 Best Virtual Phone Number Apps in 2024
Are you looking to keep work and personal calls separate without needing a second phone? A virtual phone number app can be the perfect solution. With a virtual phone number, you can manage business calls from your personal device, allowing customers to reach you anytime, whether you’re working remotely, in the office, or on the…
AI Cold Calling – Tools, Benefits & Best Practices
Cold calling has evolved over the years, adapting to meet modern sales demands and proving its resilience as a powerful tool for business growth. While some view it as challenging, cold calling continues to connect companies with valuable leads across industries. However, traditional cold calling’s biggest flaw is its inefficiency; salespeople frequently spend hours on…
Top 10 Proven Strategies To Improve Agent Productivity
Is agent productivity really that important for a successful call center? Absolutely! When agents are more productive, they can respond to customer inquiries more quickly and effectively. Companies that regularly monitor agent performance have reported a 20% increase in customer retention and a 15% improvement in agent productivity. Impressive, right? So, what exactly does it…
Unleashing Transformation
AI isn’t just another tool in the technology toolkit; it’s a revolution waiting to be led. As tech leaders, this is your moment—not merely to optimize but to revolutionize. This isn’t about minor efficiency gains; it’s about redefining what’s possible. AI has the potential to transform your specialists into versatile, strategic thinkers and to amplify…
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