Boost Sales Efficiency with CallHippo + noCRM Integration
To stay competitive in today’s sales landscape, having the right tools is crucial to keeping things running smoothly and increasing productivity. But just using one tool isn’t enough on its own. To really get the most out of your sales process, you need to integrate multiple tools. In this article, we will take a closer…
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Amazon Connect Pricing: Is It Suitable for Small Companies?
Have you ever wondered how to improve your customer service without breaking the bank? As a small business, finding the right call center solution can be a challenge. You need a system that not only improves customer interactions but also fits within your budget. This is where Amazon Connect comes in. Amazon’s cloud-based contact center…
5 Questions: Carsten Brinkschulte, Dryad
I spoke recently with Carsten Brinkschulte, co-founder and CEO of Dryad. Here is some of our conversation. Carsten, tell me a bit about yourself, Dryad, and your product, Silvanet. I’ve been in telecoms for 25 years. I’ve had three startups and three exits in the space, in 4G network infrastructure, mobile email, instant messaging services,…
10 Best Conversational AI Platforms
Chatbot.comConversational AI systems have surfaced as a game-changing option, allowing companies to interact with clients in real-time via smart, automated dialogues. These platforms leverage advanced artificial intelligence to understand and respond to user queries, providing a seamless and efficient customer experience. The majority of businesses have accelerated their complaint resolution process with the help of…
7 Best AI Contact Center Software in 2024: Features, Benefits, And Pricings
AI is now everywhere. Be it your phone, your car, or your home, AI is making its presence felt. And the contact center industry is no exception. Nowadays, there are many AI contact center solutions that can help businesses offer better customer service and work more efficiently. In this blog post, we will explore seven…