Yearly Archives: 2023

Seamless connectivity is rapidly guiding the telecommunications industry in 2023, and this drive is only forecasted to increase in the future. All eyes are on service providers as they strive to develop fresh solutions to accommodate the escalating demand for speedy and reasonably priced web services across the UK. Reminiscent of a world pivoting towards…

The European Union (EU) has formally classified Alphabet, Amazon, Apple, ByteDance, Meta, and Microsoft as ‘gatekeepers’, obligating them to adhere to a specific set of guidelines within six months. This designation is part of the EU’s Digital Markets Act, a strategic initiative intended to diminish the substantial influence of major internet corporations by prohibiting them…

In a groundbreaking move, Genesys, a pioneer in AI-powered experience orchestration, has unveiled a strategic collaboration with Salesforce, the leading AI CRM provider. This partnership aims to revolutionize the way businesses manage their data, agents, bots, and communication channels to create more intelligent end-to-end experiences for both customers and employees. This innovative endeavor introduces a…