Yearly Archives: 2023

Leading cloud communication and contact center solutions provider, 8×8 Inc., has unveiled an enhancement to its Intelligent Customer Assistant platform, introducing voice-powered conversational AI. This addition augments the already robust conversational AI self-service capabilities of 8×8’s platform, enabling businesses to seamlessly deliver both straightforward and intricate experiences through digital and voice channels. Recognizing the value…

Content Guru, a prominent global provider of cloud contact center and customer experience (CX) technology, has announced today that its storm® cloud contact center solution has been granted the United States Federal Risk and Authorization Management Program’s (FedRAMP) In Process designation at the High Impact Level. FedRAMP functions as a collaborative security framework that empowers…

In a bid to keep pace with the recent barrage of tech revelations from its contemporaries, Google has slated October 4th for the grand debut of its latest Pixel phones and the eagerly anticipated Pixel Watch. In a communiqué dispatched to media representatives today, the corporation revealed that the upcoming Made by Google event, synonymous…