Yearly Archives: 2023

A recent survey by Citizens Advice has revealed that nearly 1 million people in the UK disconnected their broadband service in the past 12 months due to financial reasons. The study suggests that individuals on low incomes were the most affected, as 6% of those receiving Universal Credit, the UK’s benefit scheme for low and…

The International Telecommunication Union (ITU) celebrated this year’s World Telecommunication and Information Society Day (WTISD) with the ambitious launch of a new fundraising initiative aimed at connecting the world’s least developed countries (LDCs). The United Nations’ (UN) telecommunications agency has set a target to increase the value of pledges for this initiative from $30 billion…

The traditional customer lifecycle is changing, and businesses are increasingly looking for ways to reach new and existing customers on their terms. The most successful companies will be the ones that invest in technology that allows them to communicate with their customers in ways that are simple and personalized. SMS texting is now being used…