Yearly Archives: 2023

Nokia’s drone-in-a-box solution is making waves in the telecommunications market, having recently been adopted by Belgian B2B provider Citymesh for a nationwide drone network to support emergency services. Within the critical 15-minute window of receiving a call, the drone can gather vital information on behalf of first responders, depending on the type of emergency. Belgium…

Telecoms operators worldwide are prioritizing sustainability initiatives, as they account for up to 3% of global energy demand. The GSMA estimates that this number will increase despite energy savings brought by the new 5G radio standard due to exponential data traffic growth and edge capacity demands for high-performing services. Additionally, telcos face pressure to comply…

UK telecommunications group BT and software company ServiceNow have introduced a contact-centre-as-a-service (CCaaS) package aimed at business and public sector customers. The offering aims to simplify and accelerate the digitalization of contact centers and workflows in response to growing demand for such solutions. By shifting contact center systems to the cloud, companies can achieve more…