Yearly Archives: 2023

The digital economy has been expanding at a rapid pace, and as a result, roughly 80% of 5G traffic is generated in indoor environments. Enhanced indoor coverage is vital for Communications Service Providers (CSPs) to offer innovative use cases, such as online gaming, Augmented Reality (AR), Virtual Reality (VR), smart factories, and telemedicine. Ensuring improved…

South Korea’s Ministry of Science and ICT recently withdrew SK Telecom‘s license to operate 5G services in the 28 GHz band due to the telco’s failure to meet its rollout requirements. The operator’s major rivals, KT Corp and LG U+, faced a similar fate last year, and SK Telecom was given a warning. However, after…

Global cloud leader Genesys announced Genesys Cloud EX™, an AI-powered employee experience solution for engaging, motivating, and empowering employees within the contact center and beyond. The new standalone solution aims to help organizations increase engagement, performance, and trust within today’s digital workforce by offering AI-powered workforce forecasting and scheduling, gamification and performance management, coaching, and…