Yearly Archives: 2025

Long wait times are a major pain point for customers, with 60% of consumers stating that even a minute on hold feels too long. The queue callback feature solves this by allowing customers to request a callback option instead of waiting in line. This improves customer satisfaction, reduces call abandonment, and boosts efficiency. But how…

The introduction of artificial intelligence (AI) has become a global game-changer in every sector. AI for sales prospecting is not just a buzzword; it’s an approach to restructuring how businesses identify, engage, and convert potential leads. This useful blog delves into AI-driven sales prospecting, offering insights into its definition, effective implementation strategies, top tools, challenges,…

As businesses and personal connections become more global, knowing how to make international calls is essential. No matter if you are working with clients, connecting with colleagues, or keeping in touch with family and friends in the US, it’s important to know the right way to call. In this blog, we will show you the…