Yearly Archives: 2025

Updated : December 30, 2025To deliver consistent service to customers, you need to select a small-business phone plan that keeps your operations running smoothly.Why is it crucial? A study shows customers are 4X more likely to switch to a competitor if they face service-based issues.This can result in missed calls, long wait times, or poor call experiences,…

Updated : December 29, 2025The contact centers known for ages are changing, along with the increased demands of the customers. Customers nowadays expect a personalized conversation with the company. This could be through SMS, Video, social media, and many more. But now, to keep pace with the changing demands of the people, there is a…

Updated : December 30, 2025Most businesses delay changing phone providers for one reason: the phone number is too valuable to risk.That number routes sales calls, support requests, legal inquiries, and long-term customers. Any interruption creates missed revenue, broken trust, and internal chaos.VoIP number porting allows you to transfer an existing phone number to a VoIP…