Imagine that when you hire a new sales representative, instead of training them for weeks manually, you can utilize a powerful system that brings them up to speed in no time. This is precisely the function of sales onboarding software. In 2025, companies cannot allow themselves to spend time on obsolete training methods. With the…
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Long wait times are a major pain point for customers, with 60% of consumers stating that even a minute on hold feels too long. The queue callback feature solves this by allowing customers to request a callback option instead of waiting in line. This improves customer satisfaction, reduces call abandonment, and boosts efficiency. But how…