Monthly Archives: March 2025

As customer expectations grow, businesses are increasingly turning to automated solutions to enhance customer experiences (CX), streamline operations, and reduce costs. In this blog, we’ll explore the top 10 contact center automation trends to watch out for in 2025, backed by data, market projections, and real-world examples. Top 10 Contact Center Automation Trends for Businesses…

Making international calls anywhere in the world is easy now once you know the right steps to do it. If you are looking to call Indonesia from Malaysia, there are some points to remember. Calling options range between mobile phone, landline, or even a toll-free number. We’ve listed down the correct procedure of each way…

If you’ve ever tried dialing a Canada phone number and weren’t sure if you were doing it right, you’re not alone. Understanding the Canada phone number format is essential if you want to connect businesses in the country.  A properly formatted Canada number ensures your calls connect without issues, avoids misdials, and helps you establish…