Updated : September 23, 2025Are you bothered by high call abandonment? Are your customers complaining about long wait times? And are your agents tired of high attrition rates and burnout?80% of customers say that the experience a company provides is as important as its services. A study indicates that after a long wait, 60% of…
Updated : September 23, 2025Everyone assumes digital channels dominate, but here’s the truth: 57% of C-level and VP buyers prefer a phone call over email or chat. That’s why voice still matters. And call blasting lets you scale that impact without losing the human touch.This guide walks you through what call blasting is, how it…
Updated : September 25, 2025Running a business means handling endless calls. But what if customers keep getting transferred and leave frustrated? That’s a real risk. Phone extensions are the answer; they route calls faster, improve experiences, and help your team stay efficient. This saves you time, makes communication smoother, and helps your business handle incoming…