Customers don’t just buy products; they buy experiences. And those experiences stretch across channels like social media, chat, email, phone, and maybe an in-store visit. Your customers are not concerned about how many tools you use. What they care about is this: ” Do you know who I am, what I need, and can you…
There are too many options for a contact center platform, and selecting the right one can be a tough choice to make. Genesys is a renowned name in the industry, but it is not the right fit for every business. If you are looking for a simpler, more cost-effective solution that still offers superior features,…
Do you want to expand your business in the Philippines market, but you aren’t sure where to start? Let me tell you! Start with understanding the Philippines phone number. A phone number is an asset for companies headquartered in different countries and wanting to expand their business globally. Sitting at home, you can run an…