Updated : October 16, 2025Spain is on the verge of a significant transition to Voice over Internet Protocol (VoIP).The Spanish virtual telephone services industry is estimated to reach a market size of $50 million by 2025, growing at a 12% CAGR through 2033. This growth is due to the demand for remote work solutions and…
Updated : October 16, 2025When your team takes too long to respond or even misses it, it’s not just the time you lose. It’s also the trust. Accenture’s report says that poor customer service costs US businesses $1.6 trillion every year.So, if you get the right contact center solution, you can actually turn those missed moments…
Updated : October 13, 2025Let’s say your customer service team receives 200 daily calls. But half hang up before connecting due to long-distance concerns. That’s 50 lost sales daily: 1,500 monthly opportunities missed. This affects e-commerce stores, IT companies, and call centers constantly.Customers see unfamiliar area codes, assume charges apply, and contact competitors instead. A…