52927 Short Code: Everything Businesses Need To Know!

  Effective communication is key to building strong relationships with clients. Whether sending important data, timely offers, or reminders, businesses need a reliable means to reach their audience. One solution is the 52927 short code, which offers a high-engagement, effective platform for direct communication via SMS. Unlike traditional communications, short codes like 52927 enable businesses…

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What Is an IVR Number and How Does It Work?

Consumers have higher expectations than ever before, so companies cannot afford to let ineffective communication hinder their growth. Misrouted calls, disconnected customer experiences, and lengthy hold times irritate customers and hurt a business’s bottom line. Brands that invest in modern technologies, like Interactive Voice Response (IVR), can significantly improve operational efficiency and customer satisfaction. The…

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Making Sense of Cybersecurity – Part 1: Seeing Through Complexity

At the Black Hat Europe conference in December, I sat down with one of our senior security analysts, Paul Stringfellow. In this first part of our conversation we discuss the complexity of navigating cybersecurity tools, and defining relevant metrics to measure ROI and risk. Jon: Paul, how does an end-user organization make sense of everything…

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