Author: James

Updated : December 9, 2025Growing businesses don’t just grow in size. They grow in ambition too. And as teams expand, calling platforms that once served well can start holding them back. Talkdesk is one such platform whose pricing, setup, or scalability starts working against growth.32% of customers say they would leave a brand they love…

Updated : December 10, 2025Today, customers expect quick and efficient customer service. A HubSpot study shows that 93% of customers are likely to purchase from brands that offer compelling service. The cloud-based call centers have been a game changer for businesses to communicate effectively with their customers and prospects. When compared to traditional onsite solutions,…

Updated : December 12, 2025Unreliable call quality, confusing pricing, and limited features are some of the eVoice limitations that frustrate its users the most.As per a report, global unified communications spend is anticipated to grow by a CAGR rate of 2.4% between 2023-28.This underlines the fact that businesses do invest or are planning to invest…