Author: James

For years, organizations have been experimenting with different ways to improve their customer interactions and streamline the communication process. Early intelligent virtual assistants were basic and answered simple questions with limited intelligence. Today, with generative AI, Natural Language Processing (NLP), and Machine Learning (ML), virtual assistants have transformed into essential digital tools. They improve customer…

Imagine that when you hire a new sales representative, instead of training them for weeks manually, you can utilize a powerful system that brings them up to speed in no time. This is precisely the function of sales onboarding software. In 2025, companies cannot allow themselves to spend time on obsolete training methods. With the…