Welcome to the next installment of our zero trust blog series! In our previous post, we explored the importance of network segmentation and microsegmentation in a zero trust model. Today, we’re turning our attention to another critical aspect of zero trust: device security. In a world where the number of connected devices is exploding, securing…
Caller ID reputation is a vital part of modern telecommunications. Companies who use telecoms for customer service, marketing, or sales interactions with clients and potential clients need to take caller ID reputation seriously and take proactive measures to maintain and improve it. It’s essential to keep up a positive call reputation, as an inferior one…
To surpass your business & sales goals, you need higher conversion rates, and to attain that, you require effective customer engagement methods. However, over the years, customer engagement strategies have evolved significantly. In this blog, we will explore all the key aspects of digital customer engagement strategies, including digital customer engagement models, along with several…