Author: James

Cloud communications leader Sinch and one of North America’s largest and most trusted membership organizations, AAA, are partnering to expand chat capabilities for individuals requesting roadside assistance. These changes will allow those stranded in remote areas to seamlessly connect with AAA for help. Yearly millions of Americans are at risk of having need of road…

The premium hardware manufacturer’s new series of IP phones has been specially designed to meet the needs of an industry that relies on convenience, innovation and good design to stand out from the competition. Snom Technology, the globally established telecommunications hardware brand, has been providing the high-end hotel industry with premium handsets for years. These…

BT has recently unveiled details on how they plan to methodically cease the traditional Public Switched Telephone Network (PSTN) and implement the Internet Protocol (IP)-powered Digital Voice service as a substitute. Their plan, put to the test earlier this year in East Midlands, Yorkshire, and Northern Ireland, is set to continue in a region-based phased…