Author: James

The crux of operations for anyone building and running FTTP networks rests squarely on the concept of ‘Right First Time’ (RFT) operations. The significance of RFT operations revolves around ensuring tasks are accurately carried out according to the necessary standards during the first attempt, negating the requirement for rework. This applies to network builds, customer…

Jetty has emerged as a game-changer in the UK telecommunications market. This white-label customer management platform is purpose-built for fibre retailers, utilizing advanced technology to streamline the customer experience from start to finish. Jetty offers one-of-kind solutions to Altnets and Communication Service Providers, not only expediting their market reach but also facilitating efficient and compliant…

6.7 billion dollars.  This sum represents the annual toll exacted by Artificially Inflated Traffic (AIT) fraud.   To uncover the dark secrets behind this staggering figure and delve deep into the issue of AIT fraud, we sat down with Tim Ward, the Vice President of Number Information Services at XConnect. With over three decades of experience…