Author: James

According to recent data published by Ofcom, over half of UK homes are now equipped with full fibre broadband access. With this improvement, there has also seen an uptick in general access to Gigabit services. Unsurprisingly, the growth in fibre broadband coverage has seen the UK pass the halfway mark. As of May, fibre broadband…

The recent introduction of the Online Safety Bill is set to have a radical effect on internet-based platforms. The aim is to create an online environment free from illegal and potentially harmful content. To achieve this, the responsibility will fall on the platform owners to eliminate all outlawed materials. However, failure to comply with these…

Content Guru, a global leader in cloud contact center and customer experience (CX) technology, has unveiled a groundbreaking addition to its storm® platform. In a significant move, the company has integrated Google Business Messages, a digital communication channel, into its repertoire. This integration empowers customers to engage with brands via various Google entry points, including…