Navigating SKT’s Investment in AI Contact Center Innovations

Following its recent hefty $100 million investment in Anthropic, a significant competitor to OpenAI, Korean telecommunication giant, SK Telecom (SKT) has shown keen interest in yet another progressive AI company called Persona AI. Recognized as a leading specialist in Artificial Intelligence Contact Centers (AICC) in Korea, Persona AI has made a mark through its proprietary…

Comments Off on Navigating SKT’s Investment in AI Contact Center Innovations

Telenor’s Leadership Reshuffle: A Strategic Shuffle Towards 2025 Vision

The Norwegian telecommunications giant, Telenor, has unveiled a significant reshuffle within its leadership structure. Aimed at enhancing growth in line with the company’s 2025 strategic plan, the shuffle promises to bring forth a dynamic shift in the company’s operations. In what can be seen as a tit-for-tat move, Jørgen C. Arentz Rostrup, erstwhile Head of…

Comments Off on Telenor’s Leadership Reshuffle: A Strategic Shuffle Towards 2025 Vision

Nokia’s Corteca: Transforming In-Home WiFi Experience

The Finnish telecoms giant, Nokia, has rebranded and expanded its home wifi software suite, formerly named Wi-Fi Cloud Controller. The rechristened software is now known as Corteca, and it comes with fresh features designed to offer a holistic solution in managing home wifi networks. Corteca Cloud is an integral component of the suite, a smartly…

Comments Off on Nokia’s Corteca: Transforming In-Home WiFi Experience