Author: James

Five9, the renowned provider of the Intelligent CX Platform, has unveiled its plans to acquire Aceyus, a prominent player in advanced data integration and analytics. The announcement comes as Five9 continues to bolster its capabilities and expand its market presence in the realm of customer experience solutions. Aceyus is recognized for its comprehensive suite of…

In an unprecedented move, China has taken decisive action against personal data breaches, closing a staggering number of cases while also unveiling draft laws to regulate facial recognition technology. Over the past three years, Chinese law enforcement has effectively shut down 36,000 instances of personal data violations, leading to the detention of 64,000 suspects, as…

The U.S. has taken a drastic step in an attempt to control China’s technological dominance by releasing an executive order that restricts U.S. investment in several Chinese sectors. Rather humorously, the directive maintains a cryptic tone by alluding to ‘countries of concern’ only to reveal China as the sole focus at the end. This move…