Balancing Automation and Human Touch in Telecommunications

The latest study by the analyst firm Omdia, which included more than 3,000 responses from consumers in the UK, US, and Brazil, showed that individuals predominantly prefer human interaction when dealing with their communications service provider (CSP). This research comes with the introduction of Omdia’s Consumer Engagement Strategies Intelligence Service and offers significant insight into…

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Exploring the Future of Aerial Connectivity with UK’s £20 Million Funding

A new opportunity has been announced for firms involved in telecommunications technology and aerial connectivity drone projects. The UK Space Agency has earmarked £20 million for these enterprises, offering a significant financial boost for innovative concepts such as drone-borne medical supplies delivery to hospitals, dedicated connectivity for emergency services, or bridging the communication gap in…

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Vodafone’s Edge-Based CDN: Enhancing Streaming Experience for Europe and Africa

UK-based telecommunications giant Vodafone is poised to deliver an enhanced streaming experience for customers residing in Europe and Africa. The company has initiated a collaboration with Cisco and Qwilt. These partners provide an edge-based content delivery network (CDN) solution, facilitating Vodafone’s ability to cache video content and applications at a level closer to its end-users.…

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