Author: James

In a significant step forward in innovating data transfer modalities, the IEEE has endorsed the 802.11bb standard, also recognised as LiFi. This revolutionary technology utilises light waves as opposed to radio frequencies, practicably turning an LED lightbulb into a carrier for data transmission. The modulation of the light waves, unnoticeable to the human eye, holds…

Global cloud communications platform Infobip has unveiled its groundbreaking product, Experiences, a generative AI-powered journey builder that empowers businesses to engage customers, foster loyalty, and accelerate growth. This innovative no-code platform offers organizations a comprehensive library of AI-powered journey templates tailored to their unique business needs, spanning from onboarding and engagement to retention and loyalty.…

CallTower, a leading provider of cloud-based unified communications and collaboration solutions, has launched the state-of-the-art Solgari Contact Center, integrated into the Microsoft Teams App. This release marks a significant advancement in the contact center agent experience by offering complete management capabilities within the Microsoft Teams platform. Solgari’s Contact Center introduces an innovative solution that revolutionizes…