Author: James

The Federal Communications Commission (FCC) has announced the introduction of a new set of rules aimed at protecting consumers from scams that attempt to take control of their cell phone accounts. FCC Chair Jessica Rosenworcel stated that these rules will ensure individuals maintain their freedom to choose their preferred device and provider while safeguarding them…

Huawei to Produce New 5G Smartphones Amid Chip Supply Boost Chinese tech giant Huawei is poised for a comeback in the smartphone market with new 5G devices expected by year’s end. After facing setbacks from international restrictions, Huawei is set to access domestic chip supplies through Semiconductor Manufacturing International Co (SMIC). However, there are concerns…

The latest study by the analyst firm Omdia, which included more than 3,000 responses from consumers in the UK, US, and Brazil, showed that individuals predominantly prefer human interaction when dealing with their communications service provider (CSP). This research comes with the introduction of Omdia’s Consumer Engagement Strategies Intelligence Service and offers significant insight into…