A quick roundup of the news in Telecoms | Week #17

GoTo introduces over 30 new features GoTo has revealed over 30 new features across its IT management, support, and unified communications solutions. The new features include GoTo Resolve and Zendesk connectivity for remote support sessions and automated session tracking. Also, Rescue and Google Translate integration, GoTo Customer Engagement, and OpenAI’s ChatGPT integration to produce custom…

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AST SpaceMobile makes world’s first smartphone call via space

AST SpaceMobile has made history by successfully connecting a direct voice call between the United States and Japan via its Low Earth Orbit (LEO) satellite constellation, using standard smartphones. The use of standard smartphones makes this a world first, as no one has previously achieved a direct voice connection from space to unmodified cellular devices.…

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Sinch and Synoptek to deliver reliable voice services for MS Teams Phone System

Sinch, a cloud communications provider, has announced a partnership with Synoptek, a business and digital transformation advisory company, to offer professional and managed services for Microsoft Teams Phone System. The services will be integrated with Operator Connect or Direct Routing. The alliance was formed in response to the rising demand from business clients for expert…

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