Author: James

UK telecommunications group BT and software company ServiceNow have introduced a contact-centre-as-a-service (CCaaS) package aimed at business and public sector customers. The offering aims to simplify and accelerate the digitalization of contact centers and workflows in response to growing demand for such solutions. By shifting contact center systems to the cloud, companies can achieve more…

Connectbase, The Industry Cloud for Connectivity, has recently announced the appointment of Edison Smith as the Vice President of Sales for Europe, the Middle East, and Africa (EMEA). With an impressive 20-year track record in global commercial leadership, Smith specializes in high-growth disruptive tech companies. His main focus in this new role will be to…

Telinta, a global leader in cloud-based softswitch and billing solutions, and Commio, a leading VoIP origination and termination provider,have teamed up to meet the needs of VoIP service providers. The two industry leaders will jointly present a webinar for VoIP service providers explaining the benefits of using Commio’s high-quality services together with Telinta’s platform. Save the Date: …