Author: James

At the Enterprise Connect event, Cresta, a leading provider of generative AI for intelligent contact centers, introduced several new solutions and enhancements to its Cresta Real Time Intelligence Platform. This comprehensive portfolio of AI-powered products and solutions work seamlessly together to help organizations grow revenues and retain customers. In a podcast, Cresta CEO, Ping Wu,…

Nextiva, a leading provider of VoIP cloud communications, recently announced the launch of NexConnect, a new marketing enablement platform built specifically for the company’s partner community. Based in Scottsdale, Arizona, Nextiva’s innovative platform allows partners to customize a wide range of content and collateral, which can then be used to run various campaigns and marketing…

MTN Considers Axian Telecom Bid MTN is considering a bid from Axian Telecom for its operating units in West Africa, specifically Guinea-Bissau, Guinea-Conakry, and Liberia. The potential deal is aligned with MTN’s ongoing efforts to reshape its portfolio, and the three units collectively account for 6.1 million of MTN’s customers and contributed to 0.7% of…