Author: James

The international telecom operator combines forces with Genesys Cloud CX™ to provide customers with a powerful communications solution that will accelerate their international growth.   DIDWW, a global provider of premium quality VoIP communication and SIP trunking services for businesses and telco carriers, has announced that its SIP Trunking solution is now available on the…

AT&T has been named the most commonly impersonated brand in phishing attacks, according to a global report published by Cloudflare. The report identifies the top 50 brands most commonly impersonated by phishing URLs, based on data gathered by Cloudflare’s machine learning and data analysis tools.   The telecommunications powerhouse came in first, followed by PayPal…

When you hear the word “automation”, what do you think of? Increasing effectiveness and efficiency in business processes, right? One of those processes is communication with clients.    The move to automate many facets of business communications has been steadily gathering pace. This advancement offers a variety of benefits that are essential for a business…