Author: James

Amazon Web Services awarded $724M cloud contract The US Navy has issued a single contract to Amazon Web Services (AWS) potentially worth $723.9 million. Under a five-year enterprise software license (ESL) agreement, AWS will provide the Department of the Navy access to AWS’ commercial cloud environment, including training, certification courses and professional services from the…

BT, the UK’s largest telecommunications company, has announced plans to restructure its business by consolidating its Global and Enterprise divisions into a single unit called BT Business. The aim of this move is to cut costs and improve the performance of underperforming businesses.    As part of this restructuring, BT will eliminate various product portfolios…

Virtually every company needs a centralized communications system. Most companies need outbound sales and marketing, customer service, surveys and feedback for improvement, and collections processes to sustain and grow a business. Organizations must route and address inbound sales opportunities, support requests, human resources applications, event confirmations and other activities.  This doesn’t mean businesses have to spend…