Author: James

Establishing trust is one of the most critical goals for a business. Decision makers develop long-term working relationships with people who make them feel comfortable and organizations that stand behind the products and services they offer. In a time when so many things can be procured, paid for, and delivered without human interactions, many companies…

Juniper Networks, a supplier of secure, AI-driven networks, announced that Virgin Media O2, one of the UK’s major fixed and mobile service providers, has updated its IP core backbone network in conjunction with  Juniper.   The upgraded network can accommodate 800G and is part of Virgin Media O2’s long-term strategy to invest in sustainable infrastructure…

Effective customer interaction is essential for all types of organizations to be competitive in this digital age. Customer satisfaction and experience are directly correlated to good customer service, making this factor one of the most important aspects of any organization.  As a business owner, you understand the importance of communication. You must be able to…