Providing excellent customer service is the top priority of any call center that seeks success. According to a study, 86% of customers are willing to pay more for a better customer service experience, making quality assurance monitoring crucial for call centers. But how do you get there and maintain such consistently high-quality service delivery from…
Do you want to expand your business in the Philippines market, but you aren’t sure where to start? Let me tell you! Start with understanding the Philippines phone number. A phone number is an asset for companies headquartered in different countries and wanting to expand their business globally. Sitting at home, you can run an…
Calling the US from China may feel overwhelming, with exit codes, area codes, and time zones to navigate. The good news? It’s simpler than you think. In this blog, you’ll learn how to dial international calls to the USA easily, avoid billing surprises, and pick tools for high-quality calls. Whether reaching family or closing deals,…