When I first started my business, I didn’t think much about what my phone number said about me. But over time, I realized that how people contact you shapes how they see you. That’s when I looked into toll-free numbers and found the 855 area code. Like many, I wondered: Where is area code 855…
Ever seen “Cancelled Call” in your phone log and wondered what really happened—did the call go through, or did someone ignore it? You’re not alone. Understanding cancelled calls can save time and improve communication, especially since 5% of consumers hang up the moment they’re placed on hold. In this blog, we’ll break down what a…
Freshdesk is a popular customer support platform. However, it may not always be the perfect fit for every team. As your business grows, its pricing, customization options, or features are limiting. But, the good news? There are smarter, more flexible alternatives out there. Whether you’re seeking better automation, simpler workflows, or improved customer support operations,…