Updated : August 26, 2025Have you ever felt stuck on hold or had to repeat the same issue to different agents? Apparently, this is exactly where customers lose their patience and customer satisfaction takes a hit.Call center automation helps you here. It takes care of the routine tasks, so that agents can focus on solving…
Updated : August 28, 2025Have you ever tried calling a Singapore number? Did you get confused with the format? You’re not alone. Singapore has a simple phone numbering system. But knowing the rules makes a big difference.In fact, Singapore recorded 10.5 million active mobile connections in 2025, and this equals 179% of its population. It…
Updated : August 28, 2025Ever heard of Hosted PBX, but don’t know what it means? A hosted PBX phone system is an easy way to handle calls without heavy hardware. It works through the internet. You get call routing, voicemail, and team tools all in one place.Many businesses use hosted PBX solutions to provide a…