Voice AI in Banking: Changing The Way Banks Serve Customers

Financial institutions face rising service expectations. Customers want faster, more accurate, and personalized support without long call queues. At the same time, internal teams are expected to reduce costs, manage compliance, and handle growing call volumes. Voice AI in banking addresses these demands with intelligent automation that is consistent, scalable, and regulation-ready. 39% of consumers…

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Power Dialer Vs Progressive Dialer: Know the Difference

Nowadays, one of the smartest ways to close more deals is by streamlining outbound calling with advanced sales dialers. In fact, Power Dialers – One of the well-known sales dialers – can automate outbound calls and increase team efficiency by up to 70%. They help your reps connect with more qualified leads each day while…

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What Is Speech Recognition in AI & How Does It Work?

AI-powered speech recognition is improving how we interact with technology, shaping everything from smartphones to healthcare and customer service tools. The global speech and voice recognition market is projected to grow from USD 15.46 billion in 2024 to USD 81.59 billion by 2032. This rapid adoption is driven by advances in NLP and machine learning,…

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