What Is Omnichannel Customer Engagement? Key Strategies to Improve

In today’s digital era, customers anticipate seamless and personalized experiences spanning websites, mobile apps, social media, and physical retail outlets. However, 44% of brands find balancing customer experience with security to be their biggest challenge. If you’re looking to boost customer satisfaction, loyalty, and revenue, it’s time to take your engagement strategy to the next…

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Monitoring and Analytics: The Eyes and Ears of Zero Trust

Welcome back to our zero trust blog series! In our previous post, we took a deep dive into API security and explored best practices for securing this critical component of modern application architectures. Today, we’re turning our attention to another essential aspect of zero trust: monitoring and analytics. In a zero trust model, visibility is…

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Redefining Cybersecurity: Leveraging AI for Proactive Defense

In an age where cyber threats are growing exponentially, traditional security measures are no longer sufficient. At RSAC 2024, Cisco’s Jeetu Patel and Tom Gillis made a compelling case for the transformative power of AI in cybersecurity during their keynote presentation, “The Time is Now: Redefining Security in the Age of AI.” Their insights provide…

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