Updated : January 7, 2026Calling Saudi Arabia from the US sounds simple, but small mistakes can quickly derail the call. Dialing formats, time zones, and number types all matter more than most people expect. This is especially true as Saudi Arabia becomes increasingly connected on a global scale.World Bank data shows that Saudi Arabia has a…
Updated : January 2, 2026Nobody calls a business hoping to repeat themselves three times. Customers want to be recognized, even by an automated system. That expectation is reshaping how IVR is built today.Research shows that 63% of customers expect personalized engagement, not just generic menu options. That means smarter routing, context awareness, and conversations that…
Updated : December 30, 2025To deliver consistent service to customers, you need to select a small-business phone plan that keeps your operations running smoothly.Why is it crucial? A study shows customers are 4X more likely to switch to a competitor if they face service-based issues.This can result in missed calls, long wait times, or poor call experiences,…