Navigating Jetty: Revolutionizing UK’s Fibre Retailer Experience

Jetty has emerged as a game-changer in the UK telecommunications market. This white-label customer management platform is purpose-built for fibre retailers, utilizing advanced technology to streamline the customer experience from start to finish. Jetty offers one-of-kind solutions to Altnets and Communication Service Providers, not only expediting their market reach but also facilitating efficient and compliant…

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Exploring AIT and SMS Fraud with Tim Ward of XConnect

6.7 billion dollars.  This sum represents the annual toll exacted by Artificially Inflated Traffic (AIT) fraud.   To uncover the dark secrets behind this staggering figure and delve deep into the issue of AIT fraud, we sat down with Tim Ward, the Vice President of Number Information Services at XConnect. With over three decades of experience…

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A quick roundup of the news in Telecoms | Week #37

Metazoa Unveils AI-Powered Salesforce Assistant Metazoa, a frontrunner in Salesforce administrative tools, has introduced an Intelligent Assistant on the Salesforce AppExchange, representing a groundbreaking utilization of AI within the Salesforce ecosystem. The suite comprises Metadata Studio, a prompt engineering platform that blends AI with customer metadata, and Intelligent Search, an administrative thinking partner. These tools…

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