Journey and Avaya Join Forces to Transform Contact Center Security

Journey.ai, a trailblazing cybersecurity software company, has teamed up with Avaya, a leading contact center provider, to bolster security measures while enhancing the agent experience. The integration of Journey’s biometric authentication technology with Avaya Hybrid Cloud Services (HCS) offers a compelling solution for contact centers, replacing conventional password-based authentication with biometric verification. This innovative partnership…

Comments Off on Journey and Avaya Join Forces to Transform Contact Center Security

Apple Embraces Right-to-Repair Bill in California

Apple’s stance on users’ right to repair their iPhones and Macs has shifted dramatically over the years. From opposing repair rights and warning against potential security risks, the tech giant is now endorsing California’s SB 244, a significant right-to-repair bill with far-reaching implications. In the past, Apple vehemently resisted legislation like Nebraska’s, fearing it would…

Comments Off on Apple Embraces Right-to-Repair Bill in California

Navigating Vocus’ High-Stakes Bid for Key TPG Telecom Assets

Australian fibre operator Vocus is reportedly participating in high-level negotiations over an AUD 6.3 billion ($4.2 billion) acquisition bid comprising various key assets of TPG Telecom. This investment bundle includes TPG’s enterprise, government, and wholesale commodities as well as Vision Network, its wholesale infrastructure arm. This ongoing negotiation was confirmed by TPG after a related…

Comments Off on Navigating Vocus’ High-Stakes Bid for Key TPG Telecom Assets