Updated : September 26, 2025The Cold Hard Truth About Call Connect Rates (And How to Beat the Odds)Picture this: Your sales team makes 100 cold calls today. Out of those 100 dials, only 2-5 prospects actually pick up and have a meaningful conversation with you. Sound familiar?You’re not alone in this struggle. Recent industry data…
Updated : September 19, 2025Haven’t you heard complaints of customers being frustrated by continuously having to repeat themselves? Research suggests that 33% of customers hate to repeat themselves to the customer service team. In fact, customers also report dissatisfaction of waiting too long on hold and being shuffled to different agents to solve their simple…
Updated : September 19, 2025The way we used to handle business phone calls doesn’t work anymore.Locking into expensive contracts or dealing with old-fashioned desk phones feels out of place in 2025. That’s why companies are moving fast toward VoIP: a solution built for agility. Even the UK market itself is expected to surge by £3.78…