More than 130,000 Telstra customers’ personal information has been made public online. According to the company, there was no cyberattack involved; rather, the issue was caused by a “misalignment of databases” as stated by Telstra. The incident is the most recent in a string of massive, unauthorized exposures of personal information in Australia. The…
The end of the year is typically a time for reflecting on the past, assessing successes and areas for improvement, and planning for the months ahead. Most importantly for MSPs? Taking time to strategize on ways to increase MRR over the long term while maintaining exceptional customer service and the lowest possible churn is never easy. Identifying…
Industry expert Jonny Parkinson, managing partner at Marktlink, offers an insight on Telecoms.com into telecommunications mergers and acquisitions, despite current challenges, such as economic instability and global tensions. Communication technology M&A remains a force to contend with in a world that is increasingly becoming digitised. Reflecting this, in 2022, the TMT sector accounted for a…