News

The UK’s digital exclusion dilemma remains a contentious issue. In spite of the criticism surrounding the country’s apparent lack of strategic efforts, very little of substance has been provided to rectify the problem. A worrying depiction of the situation has recently emerged from a UK parliamentary committee report. Adding fuel to the fire, this report…

A group of consumer and privacy organizations, including the National Consumer Law Center and the Electronic Privacy Information Center, are urging the Federal Communications Commission (FCC) to deny petitions aimed at allowing unsolicited bulk text messaging. The organization, which is made up of numerous telephone users from all around the country, feels that enabling such…

SkySwitch, a white-label Unified Communications-as-a-Service (UCaaS) provider located in the United States, has added a new robust Contact Center capability to its platform.    SkySwitch is a full-featured, integrated solution for resellers. The company provides MSPs, VARs, telecom agents, interconnect ISPs and WISPs with a cloud-based voice platform that they can brand as their own.…