Telefónica Reaffirms 2023 Guidance Amid Solid Q1 Revenue Growth

Spanish telecommunications group Telefónica has reaffirmed its 2023 financial guidance, following a solid Q1 revenue growth. The company projects low single-digit growth in both revenue and operating income before depreciation and amortisation (OIBDA) for the full year, with a capex to sales ratio of 14%. Additionally, Telefónica has confirmed its dividend for 2023. Telefónica CEO…

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Cresta’s AI Revolutionizes Contact Centers, Boosting Revenues and Retention

At the Enterprise Connect event, Cresta, a leading provider of generative AI for intelligent contact centers, introduced several new solutions and enhancements to its Cresta Real Time Intelligence Platform. This comprehensive portfolio of AI-powered products and solutions work seamlessly together to help organizations grow revenues and retain customers. In a podcast, Cresta CEO, Ping Wu,…

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Unlocking NexConnect: Nextiva’s Game-Changer for Partner Marketing Strategies

Nextiva, a leading provider of VoIP cloud communications, recently announced the launch of NexConnect, a new marketing enablement platform built specifically for the company’s partner community. Based in Scottsdale, Arizona, Nextiva’s innovative platform allows partners to customize a wide range of content and collateral, which can then be used to run various campaigns and marketing…

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