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Updated : December 18, 2025The ubiquity of smartphones, the internet, and digital platforms has motivated customers to use multiple channels for communication, socializing, and networking. They also use these channels to connect with businesses and inquire about product information or place service requests.Different segments prefer different channels. For instance, a HubSpot study shows that millennials…

Updated : December 18, 2025Your phone number decides whether customers will call you or scroll past your listing. Did you know that a local number with a recognizable area code gets 30% more answer rates in targeted regions? With a toll-free number, you can remove cost barriers for nationwide callers.Businesses that choose just one number type without…

Updated : December 18, 2025Many teams that use Mitel eventually feel the need for something lighter. Not because Mitel is bad, but because their work changes over time. As your team grows, you want faster setup, easier integrations and a system that does not slow you down during busy hours.And with the VoIP market expected to…