Updated : September 23, 2025Customers getting frustrated with poor call quality and lack of empathetic interaction is not new. A PWC report states that 32% of customers leave a business after one poor interaction. And it’s not just customers! Even call center agents deal with issues like difficulty with complex calls and ineffective training. This…
Updated : September 23, 2025Are you bothered by high call abandonment? Are your customers complaining about long wait times? And are your agents tired of high attrition rates and burnout?80% of customers say that the experience a company provides is as important as its services. A study indicates that after a long wait, 60% of…
Updated : September 23, 2025Everyone assumes digital channels dominate, but here’s the truth: 57% of C-level and VP buyers prefer a phone call over email or chat. That’s why voice still matters. And call blasting lets you scale that impact without losing the human touch.This guide walks you through what call blasting is, how it…