In an eagerly anticipated collaboration, Infovista plans to harness their proprietary Ativa™ Suite to enhance fault-finding capabilities with in-depth pattern identification, correlation, and analysis. This system will also incorporate automated alert generation, presenting a leap forward in resolving telecom challenges.
They promise that the fresh automation techniques are primed to drastically cut fixed voice blackouts and service disruptions. A remarkable attribute about the deal is Infovista’s reassurance that their technology can reduce the solution times for CSPs by a whopping 66%. This strategy is likely to bring a dramatic transformation in customer relations, minimizing reaction times to network issues by instantaneously determining the root causes of outages.
Infovista’s Chief Product & Transformation Officer, Franco Messori, explained, “CSPs are under pressure to constantly improve the quality of experience they provide, while simultaneously reducing operational costs… This use case shows how automating daily tasks can help CSPs such as BT both drive operational efficiency and improve customer experience and satisfaction.”
Such a robust direction towards automation naturally causes ripples in the industry, and BT Group has recognized the potential benefits. Reza Rahnama, BT Group’s Managing Director for Mobile Networks said, “BT is committed to developing and delivering next-generation services that continue to put our customers at the core of what we do and to deliver better outcomes. This means digitally transforming our own operations and using the power of automation across our network, infrastructure, services and operations.”
On another note, the telecoms world is abuzz with Ericsson and TDC NET launching Denmark’s inaugural 5G Standalone network. This paves the way for a flurry of 5G deployments across the globe. Another significant highlight is the announcement by Vodafone that it will initiate the UK’s largest Open RAN rollout, signaling a transition towards a more open and interoperable telecoms ecosystem.
Finally, taking a leap in power solutions, Vodacom and Eskom recently inked a deal on virtual power wheeling, bringing technology and power sectors into closer alignment than ever before.
It is evident that the world of telecommunications is evolving at an unprecedented rate. Consequently, it’s crucial to keep abreast with all bustling international telecoms developments, and subscribing to Total Telecom’s daily newsletter is an excellent way to accomplish this. These are times of exciting shifts and innovation; we live in an era of possibility, where anything seems achievable.
