Intermedia Cloud Communications, a leading provider of cloud-based communication and collaboration solutions, has announced an expansion of its free international calling feature for North America-based Intermedia Unite® users. This development will enable users to make free outbound calls to up to 33 countries, offering enhanced connectivity and cost-savings for businesses.
Intermedia Unite, recognized as the Best Overall Business Voice-over-IP system by PC Magazine, is a cloud-based communication and collaboration solution designed to boost employee productivity and customer support efficiency. It offers a comprehensive suite of features, including voice and video conferencing, team chat, file sharing, and contact center capabilities, all backed by 99.999% uptime service level agreements and round-the-clock J.D. Power-certified technical support.
The expansion of free international calling is poised to bring significant benefits to businesses in North America:
1. Cost-Savings for Businesses: This enhancement allows businesses to reduce their communication expenses significantly, as they can now make free calls to a wide range of countries.
2. Easier Connectivity to Global Partners: As businesses expand globally, this expansion provides an efficient and cost-effective means for North American companies to connect and collaborate with colleagues, clients, and partners worldwide.
3. Increased Engagement and Productivity: By eliminating communication barriers, Intermedia empowers businesses to foster better collaboration, resulting in enhanced productivity and streamlined workflows.
Mark Sher, Senior Vice President of Product Marketing at Intermedia, expressed excitement about the expanded offering, stating, “We are thrilled to offer our North America-based Intermedia Unite users the opportunity to place free calls to more people around the world through our expanded free international calling zone. This enhancement reinforces our focus on delivering cost-effective and efficient communication solutions that align with the changing landscape of the modern workplace.”
The expansion of the free international calling zone is already underway, ensuring seamless access to international communication options without additional charges. However, it’s important to note that calls to premium phone numbers and high-cost areas in the covered countries will be subject to pay-per-use charges. Intermedia’s commitment to innovation and customer-centric solutions continues to drive its mission of empowering businesses with advanced communication capabilities.