Are your customers waiting in long call queues to find answers to quick questions like final bill amounts or steps to use a product? Beware, as long wait times are spoiling their customer experience. Rather, consider implementing self-service automation. Adopting self-service enables businesses to annually save an average of $1-3 million. Not only that, but […]
The post Self-Service Automation – How it Helps to Improve Customer Service? appeared first on CallHippo.
