Author: James

8×8 Launches Native Phone App Enhancing Microsoft Teams Calling 8×8, a leader in cloud contact center solutions, introduces an upgraded Phone App for Microsoft Teams that integrates calls directly within Teams, streamlining user experience and management. Leveraging direct routing, the app offers cost-effective native calling, intuitive interface, improved performance, and streamlined deployment. This innovation aligns…

EXA Infrastructure, the largest dedicated digital infrastructure platform connecting Europe and North America, has appointed David Gonzalez as Vice President of Sales to lead customer growth for Southern Europe.  Based in Paris, David brings more than 20 years of telecom experience to EXA having worked at Orange, Colt Technology Services, Tata Communications and Telstra. His…

With mobile operators currently juggling a record high of international roaming traffic, the necessity of countless wholesale roaming partnerships around the globe becomes evident. These methods bring a not-so-insignificant level of complexity and often lead to extensive manual calculations, especially surrounding areas of discounting. This dilemma is well expressed by William Oliver, Senior Director of…