Author: James

Peerless Network, a global communications provider, has announced the availability of its SIP Trunking services on Genesys’ AppFoundry marketplace. The AppFoundry marketplace serves as a helpful solution-centric marketplace for all Genesys platforms in one place by providing a variety of integrations and apps that help deliver excellent customer experiences.   According to Jim Brewer, EVP…

Verizon Business has announced that it will provide a variety of network connectivity options to Siemens, a German global technology business, in order to maintain the security of its employees’ devices and data. The solutions will provide Siemens employees in smaller office locations with a smooth “plug and play” user experience while emphasizing security and…

Text messaging is one of the most prevalent forms of communication in today’s society. With over 10.9 billion mobile connections globally, adding text messaging into your business operations may no longer be an option, but a must.   With so many people using text messaging, it’s important that you don’t ignore this powerful tool for…